Shipping & Returns

To complete or view your cart, click on the $ value (top right of screen), this will take you to checkout where you can enter payment details.

 

Shipping:

 

1. Where do we deliver to?

We currently deliver anywhere within New Zealand.

 

2. What are delivery charges?

We have a standard delivery rate of $5 for any purchase, within New Zealand.

Free Shipping within NZ until the end of 2015.

 

3. How long will it take for my order to arrive?

Delivery is generally 2-3 working days.

 

4. If I have any problems with my order?

Please contact us on 0800 864 000 or sales@sportpro.co.nz

 

 

Returns:

 

1. Can I return or exchange an item?

Our returns policy lasts 30 days. If 30 days have gone by since your purchase, we unfortunately can not offer you a refund or exchange. We will accept any item for return and refund if it is not up to our quality standard, purchase must be returned to Sportpro NZ Ltd so we can check the quality before a refund or exchange will be issued.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

2. How do I return a product?

To return your product, you should mail your product to:

Unit 7, No.3 Loft Place    

Kumeu, Auckland  NZ 0890

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

 

For our full returns and refund conditions please refer to our refund policy at the bottom of the shipping page.